Beaming with delight at the opening of the new Forensic
Institute were two champions of the effort to create it: Governor
Jim Gilmore and the Institute's chief benefactor Patricia Cornwell,
a celebrated crime novelist. |
"It's a small beginning," said Ferrara, "but as
it expands, it is going to be a major player in forensic science,
not only in Virginia but throughout the world." Ferrara serves
with Fierro as co-director of the Institute. James E. Kouten is
the Institute's executive director.
The core elements of the Institute are the Forensic Science Center
and the Forensic Medicine Center. Staff of the two offices will
serve as instructors, allowing students to be taught in a working
forensic laboratory. Analytical sections within the division include
those for bloodstain pattern analysis, controlled substances, firearms
and tool marks, forensic biology (DNA tracking), forensic toxicology,
processing latent prints, and analyzing trace evidence.
Demand for highly trained certified forensic personnel will continue
to increase as the use of technology to investigate crimes and crime
scenes expands to meet an ever complex and increasing criminal justice
caseload. The Institute will help to meet that demand by combining
academic and practical training in order to certify individuals
in the various forensic disciplines.
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Forensic technicians Kate Philpott (l) and Autumn Massiello
prepare convicted felon blood samples for storage in the DNA data bank.

Stephen Atkinson, forensic scientist-in-training, discharges
a weapon into a bullet recovery tank for later comparison to a bullet from
a crime scene. |
The Virginia Institute of Forensic Science and
Medicine benefits from the support of a distinguished Board of Directors.
Listed here are the eight members of the Institute's eventual 11-person
board who had been appointed by Currents press time.
Joseph Benedetti, Director of the Department of Criminal Justice
Services
Patricia Cornwell, Author
Linda A. Fairstein, Chief, Sex Crimes Prosecution Unit Manhattan
District Attorney's Office
Paul B. Ferrara, Director of the Virginia Division of Forensic
Science
Marcella F. Fierro, Virginia's Chief Medical Examiner
The Hon. Orrin Hatch, United States Senator
Dr. E. Anne Peterson, Acting Virginia Health Commissioner
Larry Sabato, Director of the Center for Government Studies, University
of Virginia
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A Vision
for Success
Virginia Industries for the Blind's Partnership
with Taxation Fuels Jobs,
Productivity, Revenue and Fulfillment
Here is a valuable lesson that can benefit employers and individuals
alike: Seeing things differently can bring big rewards. In today's
fast-paced, super-charged work environment, rewards come to those
who are willing to cast off outdated notions of how a job gets done
and who does it.
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Marie Brinas, a collector for the Department
of Taxation, demonstrates some of the advanced technological devices
developed in recent years that have opened the workplace for many
blind workers, enabling them to succeed in jobs that once were beyond
their reach.
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By coupling advanced technologies with a willingness to embrace
change, and by taking a fresh approach to solving old problems,
employers can unleash a torrent of potential from existing and new
employees, even those with physical disabilities who only a few
short years ago were widely thought to be incapable of performing
certain tasks. This is the lesson being demonstrated and taught
every day at the Virginia Department of Taxation's Court Debt Collections
Office (CDCO).
It's difficult to argue with success. Three years ago, when Virginia
Industries for the Blind (VIB) put forth a proposal to place persons
with low vision in solid jobs as collectors within Taxation, staff
from both agencies stepped away from preconceived notions and saw,
"with new eyes," the intriguing possibilities of a working
collaboration, not only between two state agencies, but also between
two Secretariats. Secretary of Health and Human Resources Claude
Allen and Secretary of Finance Ron Tillett enthusiastically endorsed
the idea and participated in a recent news conference to celebrate
the program's extraordinary success.
"Joint ventures of this magnitude are not something you see
every day in state government," said Tillett. "This is
a wonderful example of a thriving joint venture between two innovative
state agencies. This unit and the VIB employees have been extremely
beneficial for the entire Commonwealth _ for state and local governments
and for taxpayers." There is no exaggeration in Tillett's statement.
When the Virginia General Assembly first authorized the CDCO in
1994, and it began its operations a year later, there was a staggering,
one-year backlog of $39 million worth of unpaid judgments outstanding
throughout the Commonwealth. With a first year goal to collect $2
million, the CDCO exceeded that margin by more than $700,000. Since
then, its efficiency and the rising level of successful collections
of court fees and fines has been nothing short of spectacular.
In fiscal year 1996, the CDCO collected $7.5 million. In 1997 it
pulled in $12.7 million. More than $18 million was collected during
1998 and the most recent collection figure for the 1999 fiscal year
just ended surpassed $19 million. Considering the comparatively
modest initial outlay of $950,000 used to establish the office,
and the fact that the CDCO and VIB are entirely self-supporting,
few investments can boast such handsome rewards so quickly. Funding
for all of the CDCO's operations, including its 1998 reimbursement
of the initial $950,000 provided for start-up and the salaries of
its employees, comes from contingency fees the Office earns from
the 253 courts which employ its services. Altogether, the CDCO has
collected more than $60 million and holds an inventory of 449,936
cases valued at $163 million.
But behind the welcomed financial numbers is the priceless reward
of the investment made in people the CDCO employees who have
made it all possible. The Office employs a total of 47 employees.
Ten of them are blind or have significant visual impairments. Several
more visually impaired employees are being trained to join the CDCO
by the end of this year.
"Over the past 10 years, technology has drastically changed
the work environment, making jobs that heretofore would have been
extremely difficult, if not impossible, for blind people to perform
available to them. Now they can do these jobs as well as anyone,
and sometimes they can do them even better," noted Dr. W. Roy
Grizzard, Commissioner of the Department for the Visually Handicapped,
VIB's parent agency.
The CDCO's top collector among the sighted and non-sighted
employees is Susan Muhlenbeck. Although she is totally blind,
Muhlenbeck averages a daily collection rate of 125 third-party liens,
as compared to the normal rate of 50 liens per day, noted her supervisor
Holly Anna Jones, CDCO's director since 1997. Muhlenbeck also handles
10 percent of the approximately 300 telephone calls fielded each
day by the CDCO staff.
Said Sharon Hodges, another blind employee working at CDCO, "Before
losing my sight, I worked as a paralegal. This is the first job
I've held since then. I determined that I would not be defeated
because of my loss of sight. I knew that I could still do everything
I used to do when I had my sight."
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Just how difficult is it for an employer to integrate a worker
with a severe visual impairment into a work team of sighted employees?
The experience at Taxation demonstrates it is not nearly so problematic
as most supervisors and employees might think.
"One of my major initiatives and a central theme of our strategic
plan `Vision 2004' is creating and nurturing a strong
sense of teamwork among our employees and providing an environment
in which each employee can utilize their individual skills to the
fullest. I can assure you that those employees who have come to
us from the Department of the Visually Handicapped are valuable
employees who have contributed to our success equally with our sighted
employees" shared Danny M. Payne, Commissioner of the Department
of Taxation.
Steve Bergin and Krista Leech are CDCO Team Leaders, supervising
teams of 10 to 15 collectors. "Our biggest concern was etiquette,
the do's and don'ts of working with the new employees, knowing what
to say and what not to say," said Leech. "All along, we
were confident that the work assignments could be accomplished.
And it has worked out that way," she said. "We are happy
to be able to say that there is no difference in treatment [of the
low vision employees], and there is no difference in performance.,"
Bergin added.
From an employer's perspective, there are additional advantages
to this jobs partnership: each VIB-trained employee has a job coach
who will work on-site with the employee until the work assignment
has been mastered. The job coach, as well as any specialized equipment
and technology required to perform the job, is provided at no cost
to the employer. "We may not be as fast as Kelly Services
in filling a vacant position, but we won't send people into a job
situation if they are not prepared to perform well. That would be
the worst thing we could do, not only for the employer but for the
employee as well," assured Rick Bohrer, VIB's plant manager.
Another benefit: VIB-trained employees are contract workers placed
on different job sites. "We are not a sheltered workshop,"
Bohrer noted. "Our service employees work in solid, competitive-level
positions. They are covered by the same hospitalization and health
benefits plans offered for regular state employees, and they participate
in a 401(K) retirement plan." A special advantage for state
agencies is that the hiring of VIB's contract workers does not affect
the agency's MEL (maximum authorized employment level for the number
of jobs a state agency can fill).
Bob Berrang, deputy commissioner of DVH and VIB's general manager,
is the principal mover responsible for initiating this growing partnership.
"In today's extremely tight labor market, our pool of available
talent is especially attractive, not only for state jobs, but for
private companies, too," he said. "What we have here is
a true `win-win' situation. Because
so many employers refuse to provide opportunities to so many capable
and willing workers with low vision or blindness, many talented
people are forced to use public subsidies. Here, we are taking tax
consumers and turning them into taxpayers without the use of tax
dollars. We hope that other state agencies and private employers
will see the tremendous opportunity we provide for them to alleviate
their own manpower needs."
Grizzard added: "For every dollar we receive for visual rehabilitation
services, we return $11. But no one can put a price on the human
dignity of providing for oneself, of having independence and caring
for one's own family. We know we are making positive contributions
all around."
A recent report cited as more than 70 percent the actual number
of Americans with low vision who are unemployed or under-employed.
Considering the overwhelmingly successful experience of the Department
of Taxation's venture with VIB, the real question might be: Who,
here, is really blind?
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FEEDBACK 
Achieving Work/Life Balance
This is part of a series of articles to inform
state employees about the results of Governor Gilmore's statewide
employee survey and town hall meetings, as well as to address common
questions and concerns. Each article will focus on a specific topic
and correspond with the subjects of most concern to the many employees
who participated in the Governor's outreach efforts.
The statewide employee survey and town hall meetings provided significant
insight into work/life issues that determine whether or not employees
believe the Commonwealth, as an employer, is good, bad or indifferent
when it comes to providing worker flexibility in emergency or routine
family situations.
By way of definition, work/life issues describe common life or
family situations that tug at an employee's limited time and energy
in a way that affects that employee's performance on the job. Or,
conversely, work/life issues arise whenever the demands of an employee's
job affects his ability to reasonably attend to personal family
matters that also demand his attention. Typical work/life issues
that affect large numbers of employees and often require workplace
flexibility include child care situations, school responsibilities,
caring for dependent parents, attending to medical needs, dealing
with a pregnancy, a death in the family and a host of other personal
matters that most employees will experience at one time or another.
As an employer, the Commonwealth's workplace flexibility policies
are among the most progressive available among public or private
sector organizations. Of those employees who returned completed
surveys, 75 percent would recommend the state as a good place to
work and 65 percent would recommend their own agencies as good places
to work. Another 83 percent reported flexibility to leave work to
attend to personal matters as they arose, with 60 percent saying
their agencies allow for flexible working arrangements. Working
on alternative schedules, or "flex-time," is offered by
the agencies employing 61 percent of the survey respondents.
In contrast, however, and based upon survey and town hall responses
which might seem contradictory, it appears that many employees are
not aware of the Commonwealth's work/life policies and/or that they
are being unevenly applied by state agencies. Seventy-eight percent
of survey respondents said the state should be more flexible in
personnel matters, and 59 percent reported that policies and procedures
are not usually applied equally to all employees.
Some variance in the application of broad state policies by individual
agencies is necessary and desirable to conform to specific business
requirements of a particular agency. Most state personnel policies
are open to broad interpretation and the discretion of individual
agency management in their application because no centrally developed,
"cookie cutter" approach can ever be workable in all situations
for a work force the size of Virginia's. Still, where no business
requirement exists to prevent the application of flexible work policies,
the Commonwealth encourages such flexibility in a number of official
policies. Among these "worker-friendly" policies are:
Administrative Leave (Policy 4.05):
Paid leave that is provided for the purposes of court appearances
(unless the employee is a criminal defendant) or related proceedings;
to serve on state councils and other state bodies; to resolve work
related conflicts; to participate in complaints of employment
discrimination; to attend administrative hearings, and to interview
for other state positions.
(Civil leave falls into this category.)
Flex Time (Policy 1.25):
Agencies have the authority to establish alternate work schedules
that differ from the standard workweek provided these schedules promote
efficient agency operations and meet business necessity (e.g., four
10-hour work days in a seven day period).
Leave Sharing (Policy 4.35): This policy permits
an employee to donate annual leave to another employee who may need
additional leave as a result of a personal illness or accident.
Donations are in the form of annual leave only and are donated in
eight-hour increments. Recipients must have a zero leave balance
and must have been placed on Leave Without Pay for ten consecutive
workdays per medical condition per 365-day period. Employees enrolled
in the Virginia Sickness and Disability Program are not eligible
for leave sharing since this Program provides some levels of income
replacement.
Leave to Assist Schools (4.40): Leave to assist
schools provides paid leave up to 8 hours per calendar year to participate
in school activities. It promotes employees' involvement
in the education of the state's youth by allowing employees to attend
any public or private preschool, elementary, middle or high school
function in which their children are participating or to meet with
school administrators or teachers concerning their children. Employees
with or without children may volunteer to assist any public preschool,
elementary, middle or high school where a teacher or administrator
has approved such work.
Telecommuting: Although there is no specific policy
at this time, telecommuting is defined as a work arrangement in
which agencies permit employees to perform their usual job duties
at an alternate work location in accordance with their same performance
expectations and other mutually agreed upon terms. It is an effort
to support the Virginia Energy Plan and general work efficiencies.
Agencies approve telecommuting on a case by case basis, depending
on the needs of the individual agency.
In addition, existing policies allow employees to set aside pre-tax
contributions to medical and child care accounts, provide for compensatory
leave for salaried employees in some situations and permit the use
of one-third of sick leave balances for extended leave taken under
the Family and Medical Leave Act.
These and other policies that accommodate employees in their effort
to be successful both at work and at home are outlined in more detail
in the Department of Personnel and Training's Policies and Procedures
Manual. This information also is available from DPT's internet
Web site, at http://www.dpt.state.va.us
DPT encourages state employees and supervisors to familiarize themselves
with the Commonwealth's policies in their quest to make the state's
workplace flexible enough to accommodate the difficult demands placed
on employees with significant family commitments. The Commonwealth,
through DPT's policy division, conducts a regular review of state
policies to ensure that the state remains a competitive employer
and that state government remains a good place to work for employees
with families.
In the normal course of business, certain policies may be tailored
to the realities of each agency's business, which may vary from
agency to agency.
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Virginia's
Finest Products Take Center Stage in
`Septober'
Employees to Vie for Gift Basket
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If Georgia has peaches, Wisconsin has cheese and Florida has oranges,
what does Virginia have? The answer is Virginia's Finest, an extensive
array of products ranging from peanuts and gourmet foods, to wine,
vegetables, fruits, meats and confections. All meet quality standards
established by their industries and approved by the Virginia Department
of Agriculture and Consumer Services (VDACS). VDACS will conduct
its annual fall promotion of Virginia's Finest agricultural products
from September 15 through October 15.
Also
referred to as Septober, this month-long promotion aims to
increase consumer awareness about, and purchases of, Virginia's
Finest products. To help kick off the promotion, a contest will
be held for state employees. The prizes are a Virginia's Finest
gift basket and Virginia Cooks cookbooks. (See contest details
and entry form)
During Septober, major Virginia newspapers will publish
Virginia's Finest special sections the week of September 13 that
will include articles about Virginia agricultural products, recipes
and a contest for consumers. Virginia's Finest television and radio
spots will air statewide during September and October on stations
that are members of the Virginia Association of Broadcasters. To
encourage major grocery chains and specialty retailers in Virginia
to create displays of Virginia's Finest products, VDACS will sponsor
a retailer display contest during Septober.
The Virginia's Finest Trademark Program is celebrating its 10th
anniversary this year. Administered by VDACS, the program is designed
to identify, differentiate and promote the best agricultural products
grown or produced in Virginia. More than 500 Virginia companies
participate in the program.
The eventual winners will have answered the following two questions
and mailed their completed entry form to the address listed below
by October 1. On October 15, the winners will be selected at random
from those entries bearing the correct answers. Prizes: 1st place
- a gift basket of Virginia's Finest products; 2nd and 3rd places
- a Virginia Cooks cookbook.
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Contest Entry Form
| Q: |
If
Georgia has peaches, Wisconsin has cheese and Florida has
oranges, what does Virginia have? |
| A: |
(Please print:)______________________________________________________________ |
| Q: |
What are the dates
for the Fall 1999 Promotion of Virginia's Finest products?
|
| A: |
(Please print:)______________________________________________________________ |
| Your Name: ____________________________________________ |
| Name of State Agency: ___________________________________________ |
| Address: ____________________________________________________ |
| Daytime Telephone Number: ( )____________________________ |
| One entry per person. No photocopied
entries accepted. Contest open to active and retired state
employees. Mail completed entry form to: Va. Dept. of Agriculture
and Consumer Services, 1100 Bank St., Suite 1024, Richmond,
VA 23219. |
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A Team Effort for Charity
Members of the CVC Advisory Council have worked diligently in recent
years to restructure the Combined Virginia Campaign and better meet
the needs of the state's diverse work force. Among the changes is
a new name. CVC now refers to the "Commonwealth of Virginia
Campaign."
Governor Jim Gilmore has renewed his personal commitment to the
CVC by again agreeing to serve as honorary chairman. "We all
recognize the importance of helping those in need and reaching out
to our communities. The state work force historically has been very
generous through the CVC, and I'm committed to helping out with
this effort."
Virginia's native son Bruce Hornsby has agreed to the use of his
song, "I Will Walk With You" from the album Scenes
from the Southside, on a campaign web site and film.
Thanks to the work of the Virginia Information Providers Network,
donors can research the charities of their choice on the CVC's web
site and hyperlink to those charities that maintain their own web
sites. Also included on the web site are the Coordinator's Planning
Manual and statistics for giving in prior campaigns.
New for this year are enhanced giving opportunities. In addition
to gifts by cash, check or payroll deduction, employees now can
make their contributions by credit card or the donation of stock.
There also are a greater variety of charities from which to choose.
Environmental and animal charities have been included, so organizations
like the Chesapeake Bay Foundation, the Elizabeth River Project,
the SPCA and the National Wildlife Federation will be among those
organizations that are new to the CVC charitable pool.
The CVC is a team effort. This year, the Departments of Personnel
and Training, Transportation, Game and Inland Fisheries and Virginia
Tech collaborated to produce the CVC campaign video. The Virginia
Museum of Fine Arts provided a children's art image from the Christian
Children's Fund collection for this year's campaign poster. A new
group of state employees, called "Campaign Ambassadors,"
will serve as campaign mentors and community liaisons. These individuals
will represent the 15 state agencies with the highest levels of
giving and other agencies that have demonstrated their commitment
to charitable giving through the CVC.
Training activities for agency coordinators will be ongoing throughout
August and September, with the campaign kicking off in Richmond
this fall. All state employees are invited to join in this event
to celebrate another year of helping others. The campaign will run
from October 1 through November 30.
For assistance or answers to campaign questions, refer to the CVC's
web site, at www.cvc.vipnet.org or contact Janet
Brooking, at 804-225-2159.
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CVC Advisory Council
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Sara Redding Wilson, Chairperson
Department of Personnel and Training |
Anthony Moore
Office of the Secretary of Natural Resources |
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Amy Averill
Virginia Employment Commission
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Donald Moseley
Office of the Secretary of Administration |
Deborah Barnett
Department of Health Professions |
Dolly Prenzel
University of Virginia
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Wendell Coleman
Woodrow Wilson Rehabilitation Center
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Meg Price
Virginia Commonwealth University
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Virginia Harvey
House of Delegates
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Connie Sorrell
Virginia Department of Transportation
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Fred Hodnett
Supreme Court of Virginia |
George Urquhart
Department of Emergency Services |
Edward Ianni
Tidewater Community College |
Charlotte Wilhelmi
Northern Virginia Community College |
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Glenda Rooney
James Madison University
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Fred Williamson
Office of the Secretary of Technology
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John Mahone
Office of the Secretary of Finance
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Linda Woodard
Virginia Tech |
Laura McMichael
Office of the Governor |
Cheri Yecke
Office of the Secretary of Education
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Rob Merryman
Central Virginia Training Center
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Jack Yoest
Office of the Secretary of Health and Human Resources |
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Stated Briefly ...
- Acknowledging Virginia's growing reputation as the "Silicon
Dominion," owing to the burgeoning presence of technology
firms who have chosen to set up shop here, the U.S. Congress has
enlisted Governor Jim Gilmore to serve as chairman of a 19-member
national advisory commission established to analyze the probable
effects of taxation and government regulation on the future of
electronic commerce conducted via the internet. The Advisory
Commission on Electronic Commerce recently held its first meeting
in Williamsburg, drawing luminaries of top American companies
and non-profit organizations, as well as federal, state and local
governments, to the colonial city for two days of intensive debate
and discussion. Because the internet, and the commerce it enables,
crosses all geographic boundaries, trade conducted in cyberspace
confounds virtually all local, state, national and international
regulatory law and taxation policies. The Commission will examine
various ideas for establishing a common basis for overcoming this
dilemma, while advising the U.S. Congress on the likely impacts
of such an arrangement on the vitality of e-commerce. The Commission
also will consider the implications for individual privacy should
internet purchases be taxed and regulated. The Commission will
work on these issues for the next 16 months, holding additional
meetings in New York City, Silicon Valley, California and Austin,
Texas.
-
And that's not all: The U.S. Small Business Administration
has bestowed the Vision 2000 Technology Award upon Governor
Gilmore for exhibiting innovative leadership in creating the nation's
first cabinet-level Secretariat of Technology. Under the leadership
of Secretary Donald W. Upson, the new Secretariat has spurred
the development and growth of small technology-based companies
in Virginia. Said the Governor: "While Virginia is leading
the way in the incubation of small, start-up internet and information
technology firms, we are working extremely hard to keep the Commonwealth
on the cutting edge of internet and information technology policy."
- Used any new quarters lately? If so, you've probably stashed
or passed along a few coins celebrating Delaware and Pennsylvania
on their flip sides. Keep collecting. By about this time next
year, you'll see Virginia's coin in circulation. The quarters
are being redesigned as part of the U.S. Mint's "Fifty
States Commemorative Coin Program," which eventually
will create a new coin for each state, producing and circulating
them in the order that the states ratified the U.S. Constitution
or were admitted to the Union. "America's colonial history
began at Jamestown in 1607 with the establishment of America's
first permanent English settlement," declared Governor Gilmore
in announcing selection of a design based on Jamestown's upcoming
400th birthday. "These coins will circulate throughout the
U.S. for years to come," he said, "and will stand as
a symbol to all Americans that the courage and perseverance of
our forefathers have granted us the freedoms we all enjoy today."
Other considered designs included Mount Vernon, Colonial Williamsburg's
Capitol and Jefferson's design of the State Capitol. Virginia's
coin will become available in the fall of 2000.
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To reassure state employees that their final pay
for 1999 will be available prior to the century date change, the
previously scheduled December 31 paydate has been changed to December
29.
Note:
In some agencies, the holiday and payday schedule may vary from
what is shown here. If you have questions, see your agency
human resources officer.
December 24 - Christmas Day (observed)
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Commonwealth Currents
Volume 5, Number 4
September, 1999
Sara Redding Wilson,
Director, Department of Personnel
and Training
Patricia W. Drain
Chief Deputy
Ivan Tolbert, Editor
Mike Cody, Graphic Designer
© Copyright 1999
Commonwealth of Virginia
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